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Frequently Asked Questions

HOW LONG WILL IT TAKE TO GET PRINTS AND MERCHANDISE? 

Prints are processed and shipped from a third-party vendor. Production time is usually 5 business days. Standard shipping is  between 3-5 business days. Expedited shipping options are available.

What is the cost and timeframe of shipping?

Shipping timeframes and costs will vary depending on the product and the size you purchase. You will receive a tracking number as soon as your order has been shipped.

What  is your exchange / refund policy?

There is no charge to replacement or refund for any quality issues. I will provide a refund or a no charge replacement for any orders damaged in shipping. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

CAN I CANCEL MY ORDER? 

You can cancel your order if it has not gone into production. Please contact me at hello@elijayne.com as soon as possible if you need to cancel your order. 

What is your Privacy Policy? 

I will never sell or share your information with anyone. I use your information to send occasional emails about my art. If you would like to discontinue communication, you can unsubscribe any time.


How Can I Get in Touch with you?

You can reach out at any time by email at hello@elijayne.com

HOW CAN I KEEP UP WITH YOUR NEW WORK?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my Art Digest.

Follow Me on Social Media

You can also follow me on my social media pages as I am constantly posting about new work.

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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

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WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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